How Does Nissan Roadside Assistance Work?

tow truck loading car


No matter if you buy or lease a new Nissan vehicle or opt for a quality used vehicle, you can rest assured that you have coverage while out on the Collinsville roads thanks to the Nissan Roadside Assistance program. What does Nissan roadside assistance include? With this comprehensive warranty plan, common issues or fixes are needed to encounter while your Fairview Heights roads are covered. Drivers can expect excellent service and accommodations that give you peace of mind no matter where your adventures take you. Learn more about this program with Auffenberg Nissan today!



What Does Nissan Roadside Assistance Include?

As we mentioned above, Nissan Roadside Assistance covers a variety of services for your Nissan vehicle. No matter if the issues are minor or major, below is a look at the coverage that you can expect with Nissan Roadside Assistance:

  • Towing Roadside Assistance: Towing services are available for 60 months or 60,000 miles. No matter what the situation is, you’ll be picked up and taken to the nearest Nissan-certified dealer.
  • Roadside Assistance: Roadside assistance coverage has your vehicle covered for 36 months or 36,000 miles.
  • Jump Start: If you leave the car running for too long or accidentally leave the lights on overnight, a jump start service rep will come out and give your car a quick jump start so you can keep moving.
  • Lockout Service: If you accidentally lock your keys in the car or you lose your keys, this service helps you get back into your car promptly.
  • Fuel Delivery: If you forgot to fill up at the gas station, you can get a fuel delivery of up to two gallons, you can get you back on the road and fill up at the nearest station.
  • Tire Change: If you have a flat tire, you’ll get a spare or repairs if needed.
  • Trip Interruption: More than 100 miles from home? This coverage provides for meals, lodging, substitute transportation, and more after warranty repair costs have been covered.

What is the Nissan Roadside Assistance Phone Number?

Every Granite City-area driver should have the Nissan Roadside Assistance phone number handy. This number is 1-877-647-6281. When you call, choose Option 1, and make sure that you have the information:

  • Your name
  • Vehicle Identification Number, or VIN (found on the driver’s side dashboard)
  • Description of the problem you’re experiencing
  • The location of your vehicle

After providing your information, our team will offer you Nissan warranty towing with your Nissan Roadside Assistance coverage.

NissanConnect Provides Access to Nissan Roadside Assistance

Granite City drivers of newer Nissan models can easily access this service using NissanConnect or your NissanConnect® Services app. To connect, press the headset icon on the NissanConnect display to get to the voice menu. Say “roadside assistance” in the speaker and get connected to a response specialist who will help you request a local third-party tow service. These response specialists are available 24/7 and can offer assistance with Nissan warranty towing.

Find Out More About Nissan Roadside Assistance

We’ve answered, “what does Nissan roadside assistance include?” but if you have any questions, feel free to give us a call.


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