Great dealership experience. Thank you. This is my daughters first car. We appreciate the experience.
Adam from Nissan was whom we worked with. Our experience was excellent. We will be back.
Adam was very knowledgeable and had amazing customer service. I wi recommend Adam and Auffenberg Nissan to all of my friends and family
Amazing experience!! They had exactly what I was looking for and took excellent care of us.
Auffenberg Nissan has been amazing to me in my search for an SUV! I came in not knowing what I wanted or really anything about these different SUVs. Alex at Nissan helped me narrow down to a Pathfinder that I am absolutely in LOVE with! I do also have to give a shout out to Brandon over at BW both these guys were amazing to work with and made me feel like I was in control of my car making decisions. If you need help with anything I highly recommend.
Alex E was absolutely amazing! I came in with a specific car in mind down to the color! They didn’t have it in stock be ensured me he would do whatever possible to get it! I thought it would take weeks because it had to come from another dealership but it came literally the next day! I was in and out with hassle! Even got some tints! Alex was very professional and even now over 45 days later he has been able to assist with any issues or concerns. Awesome job Alex, and the Nissan crew!! This is my 3rd ...
Alex is an absolute wonderful salesman! He made buying my new vehicle fun and stress free. I would recommend him to anyone ready to purchase a new Nissan. Thank you Alex for everything.
The staff at Auffenberg Nissan were great to work with, very welcoming when you walk in the door. Alex Erlanger our sales consultant was absolutely amazing!!! He went above and beyond to meet our wants and needs in our New 2021 Rogue. We couldn’t be happier with our purchase thanks to Alex, he’s the best!!!
Alex Erlinger was the best around. And made my experience amazing. Went above n beyond!! Thank you thank you. Thankyou!!!!!! xoxo thank you. Xoxo t
Fabulous job would definitely recommend everyone in the market. Great job all the way around. If you want a great experience I would go see her
Good service. Richard helped me through out my car buying process all the way . Will come back in the future to buy another car. Thank you.
All of the staff at Auffenberg Nissan are great to work with. Everyone is very welcoming and extremely helpful! Aside from having a wide selection of vehicles to choose from, they are very knowledgeable on what each vehicle has to offer.
Alex was the sales consultant helping us. He allowed us to look as we requested. When we were ready, he helped us with test drive of multiple vehicles. Answered all questions and discussed prices, incentives, trade-in, and financing. We are happy with the service provided by Alex and Auffenberg.
I recommend coming to Auffenberg for your next car. Car dealership was awesome and proffesional. Answered all my questions and took care of me and my car.
Phillip was a great salesman. Not too pushy. But very informative My issues are with the finance department and follow up with the "free car wash and gas fill up." 1) The man who helped us in finance literally lied about the extended warranty price - feel free to view your "footage" to verify what I'm saying is true. 2) He also took $100 cash at the signing - stating this gave us a "cheaper" deal. It didn't affect the deal at all - another lie. 3)When I called to complain/ask questions about the ...
Adam was very professional and courteous to my vehicle needs. Adam was very understanding and was not pushy at all. I will recommend Adam to all of my friends and family.
I have had my car serviced here for 10 years. Chris Dunn is awesome! They always take great care of me. I have also bought a couple of nissan here too. Love Nissan!!
Rob Courtial and his team were extremely knowledgeable and courteous. They got me in quick and got the work done in a timely manner. They even quoted some work my regular service team had suggested to make sure I get the best deal possible. Will definitely use them again.
Cory Reno helped us buy our cars. We just bought our sixth car from Cory on Saturday. He is very knowledgeable and easy to work with. Highly recommend him!
Dustin was the perfect salesman for us. He was knowledgeable and able to help us make decisions based on our needs. We never felt pressured at any point.
Dustin was awesome. I specifically started off my search by calling the sales manager to recommend a representative who was tech savvy and knew the product for which I was inquiring. He was the perfect match for me. He was patient, knowledgeable, enthusiastic, and professional. I felt comfortable asking questions and wasn't made to feel uncomfortable for asking any type of question. He was very thorough and didn't rush through the explanation of how the car functioned.. Mainly...he'd done his homework! A+ for understanding how the Murano worked and the differences between the 2018 and 2019 models.. First ...
Excellent service , this is the fourth Altima I have purchased from John Hollenkamp, We have purchased two Nissan Frontiers as well . We have been very happy with our service, from this dealership .
I’ve bought multiple vehicles from them and never once had a bad experience. Their sales staff sets there bar high on quality and professionalism. Always a pleasant, fast buying eperience.
Great customer service, smooth and easy buying process, good help and detailed explanations. No pressure on the sale whatsoever. I gotta name drop here too, work with Corey Reno, the salesman’s is legitamitely honest, candid and very helpful/insightful. Would definitely buy from here again.
Marcus was VERY knowledgeable about the vehicle we purchased. He also worked very hard for us getting us the deal we needed. He was very understanding and patient.. Marcus’s knowledge of the vehicle helped with confirming for me that it was the one I wanted.. Everything went very smoothly..
If you are needing a new Nissan go see Derek at Auffenberg Nissan O'Fallon he will take find what vehicle you are wanting to purchase.
I will highly recommend auffenberg Nissan because of friendly courteous and very helpful everyone did their best to fine the perfect vehicle and price for me thank again I love my new car
Dustin was awesome to work with. He was honest & gave his opinion. Most importantly he was not pushy & actullay cared & listened to what I had to say. Definitely will recommend him to family & friends.. Dustin answered all questions I had about the vehicle & took the time to show me the vehicles features.. The overall experience was superior. The finance guy was down to earth & not pushy..
Affenberg Nissan met my car buying needs. I would recommend Auffenberg Nissan to anyone looking to purchase a new or used vehicle. The BEST employees.
Cory at Auffey is so easy to work with. I have leased several cars from him and each experience was delightful. He’s not pushy and shows you the cars you’re interested in. Either all the frills or non of the frills he’ll find the right car for you.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Had a seamless buying experience. Derek Thomas was fabulous. I never felt pressured but aware of my options. I would definitely go back to Derek and Auffenberg. I will be referring friends and family.
Great Deal, Great Competence. I love my Go Mango Charger R/T, with the blacked out windows, roof spoiler, 19” wheels, and then that sound of the rumble of power!
The service was great and was quick and very respectfully. Great customer service and well manner in the job it self. Much respect for the person that was serving me. Thank you very much.
I have never had such great personal service. John is knowledgable and really wants the best vehicle for you. I cannot say enough great things about him!
When I lost my (paid for) car to an accident I was devistated. Life has been happening to me one desaster after another for the past few years and the reality of my financial/credit situation coupled with no transpotation and to children was bleak, to say the less. John Hollenkamp of Auffenberg Nissan came highly recommended by a friend who had recently recieved great no nonsense service. John contacted me in a timely manner, followed up with reassuring, and bust his butt for a week to get me the best deal possible; affirming his dedication to meet/exceed my ...
All of our service needs and expectations have been far exceeded when we have come over across the river. Rob Courtial especially has gone over and above to assure we understand everything that is going to be done, what was found and what was done.
I walked in to Auffenberg Nissan in O Fallon, Illinois this morning looking to purchase a new car. I was very quickly and warmly greeted by salesman John Hollenkamp. Mr. Hollenkamp took time to show me and explain to me all Nissan had new and available in their inventory. I test drove several vehicles and decided on a 2015 Altima. The facility was neat,clean,organized and every staff member was friendly , courteous,welcoming and had a smile on their face. Thank You John Hollenkamp and all of the wonderful staff at Auffenberg Nissan.
I just moved to into the Illinois area, but purchased my 14 Rouge from another dealer in Tennessee. I was coming up on my first maintenance which was covered by the dealer in Tennessee but I didn't want to make the four hour trip to get it done. I decided to check out Auffenberg Nissan in Ofallon IL to see what could be done if anything, and I had my doubts. Mark Chapman was the first person to welcome me and he really listened to my situation. I was more than impressed and relieved once he told me that the ...
We had a wonderful experience purchasing our very first family vehicle. Ben Toon was extremely educated on vehicle options and listened to all of our wants and needs to help us determine the right vehicle for our family. We had several questions and he answered them without any hesitation and made us feel so comfortable. He made the process stress free. I would highly recommend him to anyone looking to purchase a vehicle. We have been so happy with our Nissan Murano!
I went in with the intentions of buying a used car and walked out with a brand new car!!! Great Service! I would highly recommend
My experience with auffenberg has been a great one! Mark chapman was who I have had a pleasure working with. He was always very helpful and very knowledgeable about the vehicles I was interested in and about all the offers they had. He listened to what I was looking for in a car/ to get out of a car and suggested other cars that I would probably be more interested in for what I had talked about. I would highly recommend my friends and family to auffenberg and to especially to go through Mark and he would take great care ...
Mark Chapman at Auffenberg Nissan was extremely helpful. We had a large selection of cars we wanted to look at that day including Nissan, Mazda and Kia. We drove drove two vehicles at each store comparing sizes and options. With all the information in front of me I ended up picking the Altima due to its size, comfort and feul economy. Mark then helped us look at both purchase and lease options The lease best fit my needs at that time and so I drove home in my new car! My lease is up in the future and I plan ...
My boyfriend and I where told to check out the Nissan dealership and ask for Mark. Right away I could tell he was laid back and wasn't going to force a car on us. We told him our price range, what kind of car we wanted and he delivered. He gave us time alone to decide and didn't hover over is while we where making our decision. He was very straight forward and honest with us. I love my new car and I will definitely be purchasing a Nissan in the future from Mark!
Mark really made my car shopping experience great and painless. He really was motivated about his job and really wanted to help me and the other customers there that day. It was a great overall experience.
Mark did a great job finding a range of vehicles that were in my target price range and requirements. He had them all ready for test drive upon my arrival. He was honest and upfront about each vehicle and did his best to find the right fit.
My first car shopping experience was at Auffenberg Nissan with Mark Chapman. I was very nervous about buying a vehicle and had several questions. I was very pleased how Mark handled my shopping experience and made me feel comfortable, never did I feel pressure to pick a car. He answered my questions professionally and provided information about the cars to make the best decision. Mark made the experience enjoyable as he was very knowledgable and patient. I was impressed with Mark and recommended him to several friends.
I purchased my first new Nissan from Mark Chapman a little over a year ago. Then, he was courteous and helpful. The most impressive part of my experience, though I am female, Mark did not try to sell me a car based on how it looked on the outside, but rather, based on how it fit the needs of what I was looking for. Due to an unfortunate incident (read: I totaled the first Nissan), I found myself on the market again. Without hesitation, I returned to the Auffenberg Nissan group and, specifically, Mark. Ideally, I won't need another ...
Mark was extremely fun to work with. He did a very good job helping me with making choices on buying a new car. I will definitely go back there in the future!
I had orginally went to a different Nissan dealership and was not treated very nice. They did not even want to attempt to deal with me on my trade in. They actually told me to try and sell my car myself and come back to them after I did. i left there very discouraged and disappointed. My boyfriend and I were told to come to Affenberg Nissan in O'Fallon, Il. He was told they would give us the best deal they could and they were friendly. i was very excited but, my boyfriend is much more a skeptic than ...
When I come to Auffenberg I always ask for Mark Chapman. He is very helpful and always does a great job! I even sent my mom to him when she wanted to buy a new car.
I actually purchased a 2013 Kia Optima from Mark Chapman at Auffenberg Nissan. He went above and beyond and other salesman during my entire purchasing experience. As I began to look for a vehicle Mark offered multiple suggestions for my needs based on my travel, wants, and ultimately price. He researched many vehicles both on his lot and from others to ensure I found the car that met my needs and wants as a buyer. He never once pressured me into a vehicle purchase and was a helpful friend throughout the entire process. My vehicle actually came from another lot and ...
Mark Chapman was awesome to work with. Other salesman at other dealerships were so pushy. Mark was very laid back gave me the information I wanted on the car. I had a budget he respected it and didn't try to push other vehicles on me. He let me and my girlfriend have alone time to discuss the vehicle he didn't hover over us the whole time and try to persuade us in other vehicles he listened to what we wanted and delivered everything we wanted and more. I will definitely be going back to see him in the ...
This is a great place to get a car. Mark C. did an awesome job. No pressure and straight forward! We love our new car!!!
I went to Auffenberg Nissan to buy a new car. I wasn't sure which car I wanted and how much I could afford. Mark did an incredible job helping find a car that I really liked and he made it affordable for me. I have been to other dealers and I never experienced as much professionalism as I did when I was at Auffenberg. I immediately started recommending my friends and family to Auffenberg.
Mark Chapman is a very friendly and smart salesman. He is very good at what he does. The whole dealership in general will make sure you leave happy.
When I returned from living overseas with the Armed Forces, Mark Chapman was the first salesman that I contacted to look for a new car. Although I ended up buying from a different dealer, Mark was very helpful in finding the make and model that was right for me. The only reason that I bought from a different dealership was that I needed to make a quick purchase, and the car I was looking to buy was available immediately at a different dealership. Mr. Chapman made many phone calls to other dealerships in the area attempting to find the car ...
john is the BEST salesman i have ever dealt with! i bought a car from him at autocenters and have followed him to auffenburg, my whole family goes through him now, and will always go to him for every car need!
I recently purchased a Nissan Altima from Mark Chapman at Auffenberg Nissan and I cannot say enough about my experience. Mark was great to work with throughout the entire sales experience. His professionalism, enthusiasm, and kindness made the experience fun and easy. Following the purchase of my vehicle Mark set up some autobody repair and my first oil change as well. He went far above and beyond to make my overall experience with Auffenberg Nissam a great one. I would highly recommend Mark to any of my family or friends in the market for a new vehicle. Auffenberg Nissan is ...
I don't usually write reviews about things, but I feel the need to now. My son and I were looking for a car for him to take to college. We had no idea what we really wanted, but knew that we had X dollars to spend. Mark Chapman was a HUGE help to us, took the time to listen to our needs, and took the time to make sure we were satisfied at every step of the transaction; from finding the car all the way through the finance paperwork. If you are looking for a new or used car, ...
Great experience and I got a great deal. I only lease cars and this is the Lowest lease price I have had in years. Thanx
Dustin was very friendly and helpful in selecting our new Altima. Auffenberg was very busy on the day my wife and I were there and Dustin stayed after hours on a Saturday night to get the deal done. If I have any complaints it would be with the sales manager, Jason Straub. Before going to Auffenberg to look at cars I called Jason because I was trading in 2 vehicles, one was a lease and the other I owned. I knew this would not be your average car deal so I wanted to deal with the sales manager. Jason said when ...
My experience at Auffenberg Nissan was very pleasing. For my first visit there, I was in the market for a new car at some point in the near future, but not that day. I was never pressured into making a decision on a particular day unless I was ready. Dustin understood this and was very patient with me during my 5 visits. I also had my eye on a Volkswagon Jetta. When he found this out, we immediately went next door to a sister dealership and test drove the Jetta. He was so confident in the product he was selling and ...
Went in last year to buy a car and Mark Chapman helped me find the right car for me. I wanted somthing with good gas milage and a good price so he suggested the Nissan Sentra. I love my car! Every time I go into Nissan for anything he is very nice as well as everyone who works there. I love the dealership, they make you comfortable and don't pressure you.
Mark Chapman was extremely helpful and patient with me throughout the entire car buying process. I was in the market for a new vehicle, but was unsure of exactly what I wanted. Mark allowed me to think out loud and bounce ideas off him. He was very knowledgeable on a wide range of vehicles and also the financing options available. He encouraged me to look at several vehicles to figure out which one I wanted and would often update me on new arrivals to the lot based on the features I desired. I couldn't have been more please with ...
John was a pleasure to work with. I feel it important that the sales person doesn't try to over power you with a sale. I would be more then likely to buy from John again. Thank you John for your help and wonderful service
We bought our Nissan Armada from Dustin Schildknecht. He made our car buying experience easy. He answered all of our questions and was very knowledgeable. I would buy another car from Auffenberg Nissan. Very professional.
I went to Auffenberg Nissan to look at several different cars that I had previously researched. The prices that were listed online were fairly reasonable and I had a trade in as well. Upon arrival my salesman, Mark Chapman was friendly and courteous. Me and my fiance are both in the customer service industry and really appreciated not being pressured or pushed to buy. Marks knowledge and expertise about the vehicles that we test drove led me and my fiancé to the decision to purchase. We had a set monthly payment in mind and Nissan worked with us to make ...
Mark Chapman was great to work with in buying my new Maxima. The parts dept so far is giving me a hassle with my taillights, but Mark the sales person was great. I would buy from him again and I am recommending him to others looking for a car as well. Mark and the rest of the staff are Very friendly and easy to work with! Even the financing person was great to work with! Made the car buying experience enjoyable! Thanks again!
I called with "no hassle" in mind and I felt I got the best deal possible. The most important was that the Auffenberg staff allowed me to have a good time making my purchase. They have a young energetic staff that is genuine. They deserve a good rating. I have shared my purchase experience with several other people and would recommend this dealer to anyone who wants to buy a Nissan.
Mark Chapman and John Pinchiaroli were great sale people and finance manager was outstanding finance on my 2013 Altima V6 . We have bought three Nissan from Auffenburg Nissan and two other makes from Auffenburg we are very happy with the purchase. We look forward to our next purchase.
Mark was very nice and very helpful. He worked very hard to get my daughter the Nissan Versa that she wanted. Mark took the time to help us get the car at a price, interest rate and payment that would be comfortable for us. My daughter and granddaughter were with Mark for a few hours and he made the wait very pleasant for both of them, especially my 8 year old granddaughter. She was getting bored and hungry and he took her to the snack machine and got her a snack and a drink to make her wait more pleasant .It ...
Thanks to Mark Chapman & his team! Made my new car experience enjoyable, so much so, that I returned 6 months later & bought my 2nd one!! And, I would buy a 3rd one from Mark n his team. Thanks Guys! Connie Hays Collinsville, IL
Mark was very professional during the whole car buying experience. This was my first car buying experience and I felt very comfortable throughout the entire process. I have recommended Mark and this dealership to my friends and will continue to do so.
The salesman was informative, professional and caring. He listened to our requests, concerns and needs. Our questions were answered promptly. My wife and I did not feel we were rushed for a quick sales pitch. We were treated with respect and compassion. We were trusted regarding our trade-in and with our down payment as we waited to place and receive our order. The staff worked together and made us feel like we were important and the business was legitament. With pride we would not hesitate to share our good experience with others shopping for a new and quality vehicle. We ...
Called and asked for a specific car, with very specific features. Very quickly my call was transfered to Lora in the sales department. She was so helpful and told me they had the car I wanted and she was holding onto the keys for me and waiting for me to arrive. When I got there the car was parked out from front and had everything I wanted. Took it for a test drive with Lora she went over the features and asking price, I expressed that had got a lower quote from another dealership for a similar car. When we ...
We drove from O'Fallon, MO to O'Fallon, IL because we were referred to Auffenberg. Thy had the model and year small pickup truck we were looking for. Not a bad drive and when we got there, we were seen by Laura right away. Such a cool person. She made us feel at ease and very comfortable. She took the time to answer every question we had (and we had a lot) and never lost her cool or seemed anxious to close the deal just to get rid of us. We ended up trading our Nissan titan for a ...
I was very apprehensive about buying a new car. I don't do that very often. From the first phone call to Auffenberg Nissan to the first visit, test drive, purchase, financing everything went very smooth. They treated me well, like family. I would recommend anyone buying a new car to see Lori.
This was by far the best experience we have had with a car dealership! Lori was our salesperson and she was very efficient. She was very helpful in getting us the best price for our new car and for the car we were trading in. She treated us like we were friends instead of a commission. We have never meet her until that day. Dave was the finance manager and he was just as helpful in the process of buying the car. Of course it did take some time to do all the paperwork, but we didn't mind because ...
John was able to answer all my questions and concerns for my best buying dollar explaining the perks of being a Nissan owner verse any other dealer. Thanks John.
Great service they got me in the car i wanted and got me financed .I love my new car overall a great experience ! Thanks Again Mel Hampton
I've been to various dealerships in the past and it has always been the experience that I had to hop from one dealership to another one till I find the one where I am satisfied, both financially as well as treated well. Auffenberg Nissan changed my experience. That was the first dealership I hopped into and drove away with a car of my choice, for a very decent cost. The dealership welcomed me in a very friendly maner. John Kozar, the initial sales person I worked with was very firendly and showed me and let me test drive the ...
I was in the process of purchasing a new car and had narrowed it down to either a new Nissan Rogue or Nissan Murano or a Hyndai Tuscon. I went to the Nissan dealership with the intent of test driving the Rogue and Murano. After looking at both for a little while, I was greeted by Quientin who was very helpful in providing me with information about both cars. I asked to test drive the Rogue first. He quickly got me the keys and we went on a drive. While driving we discussed the differences in the cars. He was ...
One of our most enjoyable car buying experiences. Denale was excellent and made us feel at ease. He did not try to sell us a truck or options that we did not want and worked with us to give us the deal we wanted to meet our finances. He did not pressure us at all.
We were greeted at the door by a salesman with a great personality, who was low-pressure and seemed like "real people". Because the one Cube on your lot was not what we were asking for (it was fully equipped and we were looking to save money), the price was adjusted. We were pleased with the negotiations and the continued friendliness of everyone with whom we dealt. Each person, Ryan, the general manager, and the finance person, seemed very competent. We would recommend Auffenberg to our friends.
Please note that this was for the purchase of a Kia, as opposed to a Nissan. My wife and I are most pleased with our recent purchase of a Kia Optima from your dealer, with Shane Roemer as our salesman. Initially we had set up an appointment for mid-afternoon, but showed up earlier in the morning, in hopes of avoiding the bad weather. Shane was most accomodating to us. Upon our arrival, he immediately went to work to determine which model of Kia and what accessories we desired and put us behind the wheel for a test drive. When we ...
My visit with nissan was great! It was the most fun i ever had while purchashing a car. My salesperson was Lori she was great! She was very nice and fun Lori made my visit very promising,I never had so much fun while making such a big purchase.Lori made me feel very comfortable,she really took time out for me and anwsered any and all questions and concerns that i had.I have told all my family and friends about my visit and most of all LORI.I am really feelin my new X TERRA! I just want ...
Lori was very helpful from the beginning to the end of the process for buying my new car. Everyone at the dealership was professional each time I entered the show room. I never felt pressured into buying my new car, Lori put me at ease during the whole process. I would recommend my friends and family to check out Auffenberg Nissan and ask for Lori when buying a car. I felt the price was fair on my trade and I received a great car with the purchase price.
Lori Usery is a wonderful salesperson! She took the time to find out what I needed and then help me select the car that met my needs. She was never pushy and always patient (as I changed my mind several times). I recommend Lori to anyone interested in purchasing a Nissan, she is a true gem. My experience was great, I will be back to buy future cars from Lori! Dave Brekke and Dave Scott were also very friendly and helped make the overall experience positive.